Legal

Privacy Policy

Last updated: November 5, 2026

Coach Sites — a brand and service of Universal Inc.

Coach Sites is a brand and service operated by Universal Inc. ("Universal," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, sign up for a free website, purchase a plan, or use our services.

1. Information We Collect

Depending on how you interact with Coach Sites, we may collect:

  • Contact information such as name, email address, phone number, and business contact details.
  • Business information such as coaching niche, business name, website or social media links, and coaching services.
  • Sign-up and onboarding information submitted through forms or communications.
  • Website content, including text, images, logos, and branding materials you provide.
  • Payment and transaction details. Payment card information is generally processed by third-party payment providers.
  • Communications such as emails, messages, support requests, and feedback.
  • Automatically collected information such as IP address, browser and device information, approximate location, pages visited, usage data, cookies, and similar technologies.
  • Information received from service providers, payment processors, analytics providers, and other sources where permitted by law.

2. How We Use Information

We may use information to process sign-ups; manage customer accounts; provide free and paid website services; schedule onboarding meetings; build and maintain websites; process payments and subscriptions; provide support; send service, appointment, transactional, and consent-based marketing communications; improve our services; protect systems; prevent fraud; and comply with legal obligations.

3. SMS Communications

Where you separately provide consent, Coach Sites, operated by Universal Inc., may send text messages regarding sign-ups, onboarding, appointments, website updates, and promotional offers, depending on the consent you provided.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing a service or receiving a free website.

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent data with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help deliver and manage our messaging program, subject to appropriate restrictions.

4. Email Communications

We may send transactional and service-related emails concerning sign-ups, payments, onboarding, website development, account updates, and support. Where permitted, we may also send promotional emails. You may unsubscribe from marketing emails using the link provided. Necessary service-related communications may still be sent.

5. Cookies and Analytics

Our website may use cookies, pixels, tags, and similar technologies to operate the site, remember preferences, understand visitor activity, measure performance and campaigns, and support security and analytics. You may manage cookies through browser settings or available preference tools.

6. Third-Party Services

We may use providers for hosting, payment processing, CRM, email and SMS delivery, appointment scheduling, analytics, marketing automation, customer support, and AI features. These providers may process information on our behalf or under their own terms. Our website may link to third-party sites; we are not responsible for their privacy practices.

7. How We Share Information

Universal Inc. does not sell personal information for money. We may disclose information to service providers; within Universal Inc. operations when needed to provide services; to partners when you authorize a service; to comply with law; to protect rights, customers, and systems; in business transactions; or in aggregated/de-identified form. Mobile numbers and SMS consent are subject to Section 3.

8. Data Security and Retention

We use commercially reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure. We retain information as reasonably necessary to provide services, maintain records, comply with law, resolve disputes, prevent fraud, and enforce agreements.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may request access to, correction or deletion of personal information; information about collection, use, or disclosure; or withdraw consent and opt out of certain marketing practices. You may unsubscribe from marketing emails or reply STOP to opt out of SMS. We may verify your identity before processing requests and will not unlawfully discriminate for exercising privacy rights.

10. Children's Privacy

Coach Sites is intended for adults and business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 without legally sufficient authorization. If we learn such information was collected unlawfully, we will take reasonable steps to delete it.

11. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended, and other applicable laws, including access, correction, deletion, and opt-out rights where applicable.

12. International Visitors

Universal Inc. is based in the United States. Information from visitors in other countries may be transferred to, stored, or processed in the United States or other jurisdictions where our providers operate.

13. Policy Updates

We may update this Policy to reflect changes in services, practices, or legal obligations. We will post the revised Policy and update the Last Updated date, and provide additional notice or obtain consent where required.

14. Contact Information

Coach Sites is operated by Universal Inc.

Coach Sites  |  Universal Inc.